Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies usability testing, personas, prototyping and so on unless your organization “gets it”, putting them into practice is trickier.
Undercover User Experience Design is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, generating ideas, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture.
A wonderful, practical, yet subversive book. Cennydd and James teach you the subtle art of fighting for—and designing for—users in a hostile world.
Cennydd and James’s clever and crafty book will teach you how to make your own rules, play well with others, and create a culture of UX from the ground up.
Whitney Hess, user experience design consultant
Making design matter in your organization is not about titles and talk. It’s about what you get done every day. Undercover User Experience Design will show you the way.