Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don’t work, and companies don’t seem to care. Fortunately, anyone can learn the UX remedies – usability testing, personas, prototyping and so on – but, unless your organization 'gets it', putting them into practice is trickier.
Undercover User Experience will show you how to do great UX work with tiny budgets, no time, and even without official clearance. Coming September 2010.